Scott Galloway · 41:53
A prescription and it's been electronically. There's just so A much
Kara Swisher · 41:56
lot of these things are patterns, like a lot of things people get. I do that with my dermatologist now almost completely. I go in because I'm really obsessed with the idea of skin cancer. But I definitely center we do it a lot through photos. Like, look at this.
Scott Galloway · 42:10
-Yeah. 100%.
Kara Swisher · 42:11
-And it works just fine. It works great. And then when we go in, it's always the correct diagnosis, which is really interesting. And I think you're right. If you could actually touch it and then they could get a sample, there's probably ways to do that someday, sort of Star Trekian, but a lot of stuff for sure. People have really dropped off going to doctors during this COVID crisis. And I think as a lot of things, it finds you don't need to. You don't need to one of the problems of this country is that we are constantly, like, running into emergency rooms, and it raises costs and things like that. And we don't have, like, really like, things like One Medical, which I think work really well, where you have just a place to go as if you're going to the store, like that you're going to a store. And so it'll be interesting. The issue is that if Google or Amazon start buying these things up and they have all your data and including this very highly personal data that we need legislators, smart legislators to make sure that this stuff is not the same In
Scott Galloway · 43:07
my opinion, DOJ it's and anti trust thing. But back to online mental health, there's two things we need to remove. We need to remove the shame, and I think we're doing a good job of that. And then the next thing we need to remove is the friction. So I have a friend who reached out to me, who's actually a fairly famous, well resourced guy and smart.
Kara Swisher · 43:25
Yeah.
Scott Galloway · 43:26
And he called me and he said, my daughter has been struggling, and it's done a number on me, and I'm struggling. Do you know of someone I can speak to? Because you and Kara talk about mental health a lot. And it just struck me that a guy with these resources and this intelligence and Google didn't know where to go, didn't know who to reach Well, out
Kara Swisher · 43:47
we talked about that with testing. Like, what do we do? We were like, ah, we're smart people.
Scott Galloway · 43:51
But anything that removes the friction such that you can pull up an app and get matched with a great therapist or someone who focuses on if your child is struggling because of COVID-nineteen and lacks the structure of school and socialization, to be connected immediately with a juvenile or adolescent psychiatrist. This is wonderful, and this is an opportunity for technology to remove friction, reduce costs, reduce the shame, do it private in the in the privacy of your own home, not feel self conscious about going to some building in the Upper East Side or wherever it is you go and waiting in the waiting room and not making eye contact with the person going in and leaving. Yeah. I think this is a wonderful thing. Whether big tech gets into it and whether the DOJ actually wakes up from their twenty year slumber and says, sorry, we don't want you in this. That's a different issue, but on the whole, these apps and these innovations around mental health, think it's a wonderful thing.
Kara Swisher · 44:44
I do see Amazon moving in here. Oh, yeah.
Scott Galloway · 44:49
Than manufacturing cars, I mean, what won't they move into?
Kara Swisher · 44:53
Yeah. Here they come. Would you use one? Would you use one?
Scott Galloway · 44:57
Online therapist. Oh, I would, 100%. I don't, and I'm not, I was about to say I don't, I'm not in therapy, I should be, but I would absolutely use them. And I'm all about my I go to this one of these VIP concierge doctors. And the only reason I do it, I like my old doctor, but he couldn't for HIPAA reasons or something because of the clinic, I couldn't text with him. The only reason I
Kara Swisher · 45:23
Yeah, go to see that's my doctor to go on those platforms, those weird platforms
Scott Galloway · 45:26
I go to get my prescription of Lunesta refilled. I can't sleep if I'm not in my own bed, and I'm not in my own bed a lot because I travel a lot. And they would say, you gotta come back in. We gotta talk to you. You gotta make an appointment. You gotta fill out that same damn paperwork again. Yeah. And so what... I went to a much higher priced VIP thing where now, for whatever reason, I can text the guy, he'll text me back.
Kara Swisher · 45:49
Yep. I had I had I had this situation with my doctor. I had to get on a really kludgy thing to talk to her about something that was simple, and she couldn't talk to me on the phone and she couldn't text with me. Ridiculous. We went on to this super kludgy thing, and I said this is just not the way... It was very... It was... And it was something I should have talked to her quicker about. But anyway, it's an interesting topic. Thank you so much, Zeta, from
Scott Galloway · 46:09
Thank you, Zeta.
Kara Swisher · 46:10
Massachusetts. We really... It's a great topic.
Scott Galloway · 46:12
By the way, I was a Zeta beta tau at UCLA, so I feel a bond with Zeta.
Kara Swisher · 46:15
Alright. Okay. Whatever that is. You you frat boy.
Scott Galloway · 46:18
That's right.
Kara Swisher · 46:19
You're a frat boy. Alright, Scott. One more
Scott Galloway · 46:21
I'm president of air for Gurney Council. King of the jarheads, as I like to call it.
Kara Swisher · 46:24
Okay. Good to know. Good to know. Alright, Scott. One more quick break. We'll be back for predictions. Chronic migraine: 15 or more headache days a month, each lasting four hours or more, can make me feel like a spectator in my own life.
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Kara Swisher · 47:27
Why wait? Ask your doctor, visit botoxchronicmigraine.com or call 44 to learn more.
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— Predictions segment begins —
Kara Swisher · 48:02
Okay, Scott. Last week you predicted Shopify was gonna make a big purchase. I thought that was a really smart prediction. I think there's still time to see if that one comes true, but give us another one. I thought that was really actually very intelligent.
Scott Galloway · 48:14
And on my other podcast, ProfG, I interviewed the founder of Square and Jim McKelvey, who's got a book out, and he was saying that he thought the biggest threat to Square and payments systems was Shopify, which I thought was really interesting, I wasn't thinking about it. Also said something else, something very interesting, that he thought the best payment system in the world was Uber, because he just had to get out of the backseat. Thought that was really insightful. Yep, yep. Anyways, my prediction is that
Kara Swisher · 48:40
I got out of a cab the other day without paying.
Scott Galloway · 48:43
All of us do. Not paying. Of do. And they're not... They're used to it. They're like, hey, buddy. This is... See? It's yellow. You gotta pay.
Kara Swisher · 48:48
You gotta pay us. Funny. Yeah. So funny how you get used to things. Anyway, go ahead. Predictions.
Scott Galloway · 48:53
So I think that I think that or I predict, I think we're gonna have a vaccine later than everyone would like to think. I think these things are hard. I hope it happens really fast. And by the way, all these universities, and I'm been thinking a lot about this, who are announcing that their opening in fall is nothing but a CEO talking up, his stock because everybody wants to... Every university needs people to send in their deposits right now. Universities are not gonna open in
Kara Swisher · 49:25
the fall. Okay. Oh, wow. Oh, don't tell me that. Don't tell
Scott Galloway · 49:28
me that. Unless we have a vaccine and it's distributed. I mean, and I hate to... And by the way, the people I work with at NYU are super thoughtful, super empathetic, and whatever they ask me to do, I'm gonna do just because I trust them. But what I would what I would project is unless we have a vaccine by September 1, are we really gonna send 55 year olds into a room with 170 kids where the windows don't open? And then on week 12, send them to the four corners of the earth. It's as if we've decided to try and super spread the virus globally again. And the notion that universities just don't work until there's a vaccine unless they're remote, and Cal State and Cambridge have the confidence to say... And the only ones that are being really honest in the sense that they know what they're gonna do are the ones who said we're going all online in 2020, and we're gonna focus on that because... And why can they do that, Kara? Because Cal State, which is kind of the unsung hero Mhmm. Of California, educates 500,000 people. The majority of them are commuters. The tuition is $7,000 in state.
Kara Swisher · 50:31
I know how.
Scott Galloway · 50:32
7,000 in state, 18,000 out of state. So if they give you some education, some certification, and a decent online experience, it's worth it. And everyone creating or or continuing this bullshit narrative and acting like their leaders saying we're coming back in the fall, it's because they're protecting their $58,000 experience in adult... A child care system that no longer makes sense.
Kara Swisher · 50:53
I like your whole education thing, your whole reform education bent.
Scott Galloway · 50:57
It's a huge opportunity.
Kara Swisher · 50:59
Agree with you.
Scott Galloway · 50:59
Ohio State. Ohio State will educate almost as many as many kids as the entire Ivy League combined. What an opportunity for Google to go to Ohio State and say, you cut your cost 10 or 20% because let's be honest, some of these tenured people just need to be shed and face the same competitive pressure that everyone faces every day. And we're gonna bring the cost per student down 30 or 40% using technology. It's gonna be a hybrid model, and you're gonna educate a 100,000 kids. And we're gonna go back to where it was when I was in high school, where 40% of applicants get into UCLA, not 15 now. We need to reverse this trend, and it's a huge opportunity.
Kara Swisher · 51:33
I like this Scott Galloway. This is a Scott Galloway I can get behind.
Scott Galloway · 51:38
Thanks for that.
Kara Swisher · 51:39
As opposed to the other Scott Galloway's.
Scott Galloway · 51:41
The other Scott Galloway's. But that's not even my prediction. I got off on a tangent. My prediction, the vaccine is coming. It's coming out of China. China has the largest espionage network in the world where they send people to graduate schools here. They plant them in the best companies, including the best biotech companies. They leak information back to their Chinese counterparts who are much more coordinated, much more disciplined, and they are going to come up with a vaccine. And it's gonna be about a moment or a week of hand wringing whether we use it, and then we will use it. But the vaccine's coming out of China.
Kara Swisher · 52:12
Oh, wow. I like that one. That's a... What do you... You have some very bold predictions lately. I like your predictions of boldness. I like it. I like it.
Scott Galloway · 52:20
Edibles. Let's see edibles.
Kara Swisher · 52:22
I see. Oh, here we go. There's the other Scott. He's back. Okay. Alright. That's a big one. Chinese vaccine. Will take
Scott Galloway · 52:29
to China. You know what? No one's even thought of that. We think we're we think... It's just we're such narcissists in The US. We think we have a lock on innovation. No. Don't.
Kara Swisher · 52:38
We do not. Do not.
Scott Galloway · 52:39
We do innovative than than fucking Facebook or Amazon right now.
Kara Swisher · 52:43
It's it's a big... I've always said that when I... I said it's a big mistake to talk about Chinese as copycats. That may be, but they're also good
Scott Galloway · 52:49
making thieves, but they're smart.
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Scott Galloway · 52:51
They're fantastic at it. And by the way, that's what we... Anyways, I'm not even gonna go there. But corporate espionage is the new Cold War, spy versus spy, and they're bad at it.
Kara Swisher · 53:01
I like it. I think you're correct, and I think we will probably... You will take the vaccine, the Chinese vaccine, won't you?
Scott Galloway · 53:08
Day one.
Kara Swisher · 53:09
If you had the Chinese virus, you need to take the Chinese vaccine.
Scott Galloway · 53:12
Day one. I mean, 88% of my toys under the Christmas tree, and every chip sensor set in my phone is from China. Why wouldn't... I mean Yeah. It's so ridiculous to be like, I wouldn't take a vaccine out of China. Well, your whole life is taken out of China, Bob.
Kara Swisher · 53:23
Yeah. Yeah. I think it'll be interesting to see if it... As in masks, it becomes a political football It
Scott Galloway · 53:28
will be for about a week, and then people decide Yeah.
Kara Swisher · 53:30
No. I don't know. It's one of these things. And I'm... It sort of reminds me. I was thinking around the whole masks thing that the... Some people in the GOP, not all of them, as I said, Mike DeWine and others are really smart, is that they're suicidal and homicidal at the same time. And that's... They... In this case, if they don't take a vaccine that works, they're suicidal. So that's the way it goes. Alright, Scott.
Scott Galloway · 53:49
Do you have any predictions?
Kara Swisher · 53:50
I don't. I think I'll leave them to you this... And my prediction is that I have... I'm gonna try to make another splash next week. How about that? I'm gonna try to set off a firestorm. I will set off another firestorm. That is my prediction.
Scott Galloway · 54:01
You're catalyzing a conversation. I think it's important I
Kara Swisher · 54:03
am. What you're doing. Think it too. I is do too. And I... We'll see where it goes. I don't love every direction it goes in, but I don't have control of, you know, serenity now as the great Jerry Stiller said. The late great Jerry Stiller. Yeah. He just died.
Scott Galloway · 54:19
Oh, yeah. Yeah. Ben's dad. Just The Sunfield guy. Yeah.
— Predictions segment ends —
Kara Swisher · 54:22
Anyway, Scott, it's time to get out of here. Are you gonna watch Elon blast into space for all of this weekend?
Scott Galloway · 54:27
No. I'm watching myself on Anderson Cooper tonight and then my TV show on Vice, which you never pimp at 10PM.
Kara Swisher · 54:32
No mercy on. Will pimp.
Scott Galloway · 54:34
Will you tell me that? Tonight. Oh, and you're on.
Kara Swisher · 54:36
I'm on.
Scott Galloway · 54:36
You're on. Wait.
Kara Swisher · 54:37
Are you on? I'm on it. I will pimp it then. Yes. I am. We talk to each other. I... Are we
Scott Galloway · 54:40
talking drive by. You're on.
Kara Swisher · 54:42
What are we talking about?
Scott Galloway · 54:43
In your Handmaid's Tale outfit.
Kara Swisher · 54:45
Oh, stop it.
Scott Galloway · 54:46
You need some help. Amanda, literally, we need a fashion intervention here. No. Where's Amanda?
Kara Swisher · 54:51
Do you know I did? I made her scones last night. In the middle of the night, I was texting and arguing with people, and I made scones in the middle of the night. She sent me a beautiful picture saying, these are so beautiful. You're so thoughtful. Thank you very much. That's what she's doing. She's eating my delicious scones. In any case, they're not too dry as for Larry David if you'd like one. They're very fluffy. Anyway, don't forget if there's a story in the news and you're curious about it and wanna hear our opinion on it, email us at pivot@VoxMedia.com to be featured on the show. Reading us out, please.
Scott Galloway · 55:20
Oh, today's episode was produced by Rebecca Sinanis. Our executive producer is Erica Anderson. Special thanks to Drew Burrows. Fernando Fineete engineered our program. If you like what you heard, please download or subscribe. It's a beautiful day here in Florida. Hope it's a beautiful day where you are. And, let's be kind on our social media platforms, and let's ignore and not buy the products of anything anything near a mean or a hateful tweet. Let's let's call on our better angels, Kara. Call on our better our mejora angeles. Terrible Spanish, but you know what I mean. Alright.
Kara Swisher · 55:56
Thank you, Scott.
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