Kara Swisher · 23:09
Place, and every single PowerPoint along the way just is not... It... It's not good for competition. So we'll see. There's there's a lot of things happening in different... By different groups, and eventually, it will coalesce around something, whether it's the FTC, whether it's senator Klobuchar, whether it's senator Hawley and and and senator Blumenthal. And so I do think it will coalesce. And I don't think Elizabeth Warren's going away, by the way. She's still in the senate, by the way.
Scott Galloway · 23:32
No way.
Kara Swisher · 23:32
She's the best. Alright. We're gonna we're gonna take time for a quick break, and we'll be back after this with listener mail and predictions.
[Ad break]
Speaker · 24:09
Chronic migraine, 15 or more headache days a month, each lasting four hours or more, can make me feel like a spectator in my own life.
Speaker · 24:16
Botox, onabotulinum toxin a, prevents headaches in adults with chronic migraine. It's not for those with 14 or fewer headache days a month. It's the number one prescribed branded chronic migraine preventive treatment.
Speaker · 24:27
Prescription Botox is injected by your doctor. Effects of Botox may spread hours to weeks after injection, causing serious symptoms. Alert your doctor right away as difficulty swallowing, speaking, breathing, eye problems, or muscle weakness can be signs of a life threatening condition. Patients with these conditions before injection are at highest risk. Side effects may include allergic reactions, neck and injection site pain, fatigue, and headache. Allergic reactions can include rash, welts, asthma symptoms, and dizziness. Don't receive Botox if there's a skin infection. Tell your doctor your medical history, muscle or nerve conditions, including ALS Lou Gehrig's disease, myasthenia gravis, or Lambert Eaton syndrome, and medications, including botulinum toxins, as these may increase the risk of serious side effects.
Speaker · 25:04
Why wait? Ask your doctor, visit botoxchronicmigraine.com, or call 40 to learn more.
Kara Swisher · 25:11
All right. We're back, Scott. Let's dig into listener Let's dig into listener
Scott Galloway · 25:16
Let's dig. You've got you've got I
Speaker · 25:18
can't believe I'm gonna be a mailman. You've got mail.
Speaker · 25:21
Hey, Scott and Kara. This is Abby Weiss from Key West, Florida. Is it possible Amazon could secure an abundance of COVID nineteen testing kits and sell them to Prime subscribers or the general public at a loss? This seems like an ideal introduction to Amazon Care and product launch of other healthcare disruption services currently in the pipeline. Thanks to your challenging commentary since the iPhone episode, episode, my boyfriend has become a convert and no longer refers to Pivot as that yelling podcast. Cheers, and thanks to you both.
Kara Swisher · 25:53
My god. That yelling podcast. Listen to me. I'm gonna yell right now. Abby, that's genius.
Speaker · 25:59
Yes. That's right.
Kara Swisher · 26:00
I think it was a great idea for Amazon. Amazon could... Are you kidding? We'd all be, like, we'd all be all tucked in our beds with, like, soup delivered to us if Amazon would throw up
Scott Galloway · 26:08
the show. I just got one word to to respond to that idea.
Kara Swisher · 26:11
Yep. Woof. Yes. And interesting. Boom. Boom.
Speaker · 26:15
It is.
Kara Swisher · 26:15
Of this. That's interesting because Seattle's at the center of this crisis in this country with most of the cases starting there and very heavy problems, and they're doing... You know, the the governor Inslee and the mayor of Seattle are all doing very strong things, closing down things. 100%. So, you know, Amazon launched its virtual care clinic for its Seattle based employees about three weeks ago. If you remember, obviously, COVID nineteen is... There's two hundred nine... Seventy three confirmed cases and twenty deaths. This is... I think that's a great idea. Like, this is exactly what you're talking about. The government isn't gonna get this done. There's gonna be private insurance doing this, but why go through this antiquated system of going to your doctor? Like, the idea... I thought about getting tested. I'm like, ugh. I I can't even think about how that would happen. It's so non easy and so Yeah. Full of friction that, you know, something like this where they deliver it or they they create these these swab things. Apparently, you just have to do a swab in your your nose and and make it happen faster. I think that's a great idea. I mean, I don't know.
Scott Galloway · 27:10
There's so much there. So first off, and I I I... I'm I'm asking because your brother's a doctor. I don't know this. But can you... Is testing just one way, or does it have to go back to a lab? Can you self test, or do you need to No.
Speaker · 27:22
It needs
Kara Swisher · 27:22
to go a lab. But there's there's there's a lot of things of getting it done faster. The reason why initially they didn't pick the who test is because it took two to six days or something like that. It takes a few days. And I... There's stories after story in the press about how how people are just still waiting for the results unless you're an NBA player or Tom Hanks in Australia
Scott Galloway · 27:38
or something.
Kara Swisher · 27:39
Yeah. Yeah. Well, he's in Australia, though, but it works in Australia. So Yeah. They they... They're bringing it down to a few hours. There's there's something at the Cleveland Clinic and some other things that are going on. Yeah. But, exactly, we've gotta have... Like, there's nothing wrong with applying a private company solution is if it can be done right. And I think for Amazon, this would be a win be
Scott Galloway · 27:58
to in process. About this. There's a void of leadership here. We have some... Regardless of what you think about their... You know, these are leaders, and these are smart people, and they are incredibly well resourced. And let's look at governor Inslee.
Kara Swisher · 28:11
Mhmm.
Scott Galloway · 28:11
I think he's a leader. I think he's smart. I think he's trying to be innovative.
Kara Swisher · 28:14
Didn't you call him dreamy also?
Scott Galloway · 28:16
Oh, he is dreamy.
Speaker · 28:17
Yeah.
Scott Galloway · 28:17
He is dreamy.
Kara Swisher · 28:17
I've met him. He's very dreamy.
Scott Galloway · 28:19
He looks like a whiskey commercial. Anyways, you know, when I'm fighting COVID nineteen, I go with Ballantine. Anyways, the guy but but think about this. This should be an opportunity. Yeah. The president or the head of the CDC or vice president Pence should have Inslee on the fence and governor. Yeah. You've shown extraordinary leadership here. What can we learn from you? How can we work with you? Is there a way that you could get Microsoft and Boeing and whoever to take this, find the state and the governor with the most resources is doing the best job, and then say, how do we get this out to the other 49 states? Instead, oh, the president called the governor a snake.
Kara Swisher · 28:56
Yeah, he did.
Scott Galloway · 28:57
So do you think Governor Inslee might think, you know, do... I think he's a good man. I think he will absolutely do what's right for his state and his country, but he... Is he on good, fluid working
Kara Swisher · 29:06
It's ridiculous.
Scott Galloway · 29:07
Terms with the president? You know?
Kara Swisher · 29:09
He's And now Like If Amazon did this, what do you think the president would say? If Amazon did something heroic like this, and it would be heroic if they did it right. They're not
Scott Galloway · 29:17
even thinking that way. They're thinking about how does it make us look if someone else gets credit.
Kara Swisher · 29:21
Right. That's what
Scott Galloway · 29:22
I mean.
Kara Swisher · 29:22
But if it's Amazon and Jeff Bezos, he's already got... Trump is already at war with Jeff Bezos. He... He'll probably, like... And... But the thing is it would work. I suspect it's Amazon with its distribution system, its ability to reach people. You know? I think there's all kinds of private solutions to this, but you're right. It's gotta
Scott Galloway · 29:40
be supply chain of Apple. Take the the CRM technology of Salesforce.
Kara Swisher · 29:45
Yep.
Scott Galloway · 29:46
Take take the technology and software and interface of of Microsoft with their teams and their their I forget what they call their video conferencing Yeah, Teams. The fulfillment network of Amazon and let's get on this shit. When the Germans rolled into Poland and Slovakia, we went to Maytag and said, hey, can you build b nineteens? And they said, you know we can. And so I think this is that opportunity for those guys.
Kara Swisher · 30:16
I agree. More to the point, when I need Diet Cherry Coke immediately, I know I can rely on Amazon to get it, like, at any hour of the day and night. That that is absolutely... We have changed our logistics, and and and there's so many ways that people are used
Speaker · 30:28
to it. Diet Cherry Coke.
Kara Swisher · 30:29
I love Diet
Scott Galloway · 30:30
Cherry Coke. That's the best thing I've heard all day. Granted, it's been a low bar,
Speaker · 30:33
but that is the best thing I've heard
Scott Galloway · 30:34
all day.
Kara Swisher · 30:36
Thoughts and prayers.
Scott Galloway · 30:37
You are the Purell in my life.
Kara Swisher · 30:39
Oh my god.
Scott Galloway · 30:39
Jungle cat.
Kara Swisher · 30:40
Let me just say that.
Scott Galloway · 30:41
You you... That is the first smile I've had all day. Thank you.
Kara Swisher · 30:44
Thoughts and prayers.
Scott Galloway · 30:44
Diet cherry coke.
— Predictions segment begins —
Kara Swisher · 30:45
I just wanna say thoughts and prayers, Tom and Rita Rita Wilson and Tom Hanks. Thoughts and prayers. Predictions. Scott, I need a prediction from you, then we gotta get out. I hear you're traveling somewhere.
Scott Galloway · 30:55
Yeah. I'm going to where I'm going to where it's safer. I'm going to Mexico. So, anyway, the... Look, there's gonna be
Kara Swisher · 31:03
some Are you like one of those rich people escaping? That's what you're doing. You're escaping, aren't you?
Scott Galloway · 31:08
I'm just one of those people escaping. Don't I'm have to land in New not
Speaker · 31:11
like one
Kara Swisher · 31:11
of those All right.
Scott Galloway · 31:13
Anyways, so look, a few things are gonna happen here. I think this might be the starting point or the starting gun for the disruption in education and healthcare that everyone's been waiting Oh,
Kara Swisher · 31:27
I like that.
Scott Galloway · 31:28
What's happened in NYU and Columbia and Fordham, they all shut down within twenty four hours of each other because nobody wants to be the school that decided to stay open and became ground zero for the, you know, became a hot zone. So we've all closed and we've all been doing these Online, right. Seminars and online case studies to helping the faculty which tend to skew older and tend not to be, tend to over index on technological incompetence. And we've all been sharing tips, and I'm boasting now, but I've been doing online classes.
Speaker · 31:57
You have.
Scott Galloway · 31:57
I've been doing one online class for every course I've had such that I could have the flexibility to travel for business. So I've been doing this for five years using Zoom, Hangouts. All of a sudden, all of the faculty across America and people who want to learn are getting comfortable with the technologies and format of online learning. And there's there's tricks and trades. They have to have their video camera on so they don't go to the refrigerator. Right. You have to randomly call on them so they stay crisp and sharp, right? Otherwise, they just doze off and start start, you know, doing whatever it is 21 year olds do. But we're about to see a distribution just as how Amazon could help by ensuring that healthcare gets distributed so that such that emergency rooms and healthcare isn't overrun. We have been so focused on universities and we've been space constrained, which has led to a finite number of seats, has led to good kids not being able to get in, which in my opinion has fueled income inequality. I think that this massive learn at home experiment that's going on in addition to this work at home experiment could be the breakthrough we're looking through for in terms of beginning to disrupt online education.
— Predictions segment ends —
Kara Swisher · 33:08
I'm gonna press you. Give give me... If you're... Since you're an expert at this, and you are online all the time. I mean, every... Everything I open up, there's Scott screaming at me on the yelling show. What... Give tips if... For other professors, since you are at the... You are a pioneer in this area, what... Give me three things besides turning on the camera. Like, very specific, what they what they have to do if they wanted to do it tomorrow.
Scott Galloway · 33:30
Well, first thing is, and this goes back to the greatness is in the agency of others. The first thing I did was I got Drew Burrows, who's our tech and operations person here, and said, alright, I'm doing an online class. I think I know how to use this, but you need to be there with me spoon feeding. And because you can learn what buttons to push on Zoom, but unless you understand it, unless you understand how to troubleshoot, inevitably when 300 people show up to your class at six p. M, something's gonna go wrong and you're gonna panic. So I think for the first the first two or three classes, at least, you have to have what I'd call... You know how there's a there's a a flight officer or a weapons officer behind you in an f 15?
Kara Swisher · 34:09
No. I don't know that, but go ahead.
Scott Galloway · 34:11
Well, you know, you saw Top Gun. I'm going to
Kara Swisher · 34:13
be seeing it unless they delay it.
Scott Galloway · 34:15
Had Goose. You had Goose in the back working on the missile firing, working on the technology such that Maverick could focus on flying the plane.
Kara Swisher · 34:21
Yeah.
Scott Galloway · 34:21
You need your Goose for the first several sessions. You need a tech person because the majority of us don't have a background in technology. Sure. You need to absolutely overanimate.
Kara Swisher · 34:31
Overanimate.
Scott Galloway · 34:31
You need to pretend you're reading a kid, your eight year old, a a bedtime story, and that level of animation needs to happen to your teaching
Speaker · 34:42
because Oh, I need it is to
Kara Swisher · 34:43
do that on our YouTube channel. Hi, people. I'm overanimated. Right here.
Scott Galloway · 34:47
Because if there's a there's a there's an intensity and electricity to person to person Yeah. That you lose, and you have to compensate for it by being animated and loud and
Kara Swisher · 34:57
Jazz hands.
Scott Galloway · 34:58
Inflection of your... 100%
Kara Swisher · 34:59
We're doing inflection right now.
Scott Galloway · 35:01
Variance variance in your voice, and then you gotta get in their face.
Speaker · 35:06
Yeah.
Scott Galloway · 35:06
Within fifteen minutes, you gotta be calling on them. Right. And if someone's not paying attention, you say, look, if if you want me to cash your parents' check for $7, that's your business, but I'm gonna come back in three minutes, and if you don't have a better answer, I'm gonna turn on your video, and we're gonna stop there. So you have to be in their face.
Kara Swisher · 35:23
So That's right. You can see them.
Scott Galloway · 35:24
That's right.
Kara Swisher · 35:25
Can they block you?
Scott Galloway · 35:26
Goose overanimated. You're reading a kid's story.
Kara Swisher · 35:29
Yeah.
Scott Galloway · 35:29
And you have to hold them accountable and be in their face rapid fire.
Kara Swisher · 35:33
Alright. Scott, this is great. This is a great prediction. It's very useful too for the people in the... In this time of tech and the time of coronavirus, as they like
Scott Galloway · 35:40
to say.
Kara Swisher · 35:41
Everyone, don't forget, Pivot is on YouTube. Again, I'm being... Trying to be animated, but I'm thinking it's not working very bad... Well. You can find us on youtube.com/pivot. And don't forget, we love your questions. If you have a question about story you're hearing in the news, email us at pivot@voxmedia.com to be featured on the show. Scott, would you please stay safe? That would be... And please wash
Speaker · 36:02
your hands.
Scott Galloway · 36:03
Such a voice of calm. I feel I feel much better after speaking with you, though.
Kara Swisher · 36:06
Do you? Well, listen to my wrong cleaning of you, and you will feel even better because there's there's a way out of this. There's always a way out of this, and the chaos that it feels like is only because because of the way it's being conducted at top of
Scott Galloway · 36:18
the percent. The the the bad news is these things always happen. The good news is they always end.
Kara Swisher · 36:23
Yep. Exactly. Anyway, I would appreciate it if you would read the credits so that you can get out of here.
Scott Galloway · 36:30
100%, Kara. So today's show was produced by Rebecca Sinanis. Our executive producer is Erica Anderson. Special thanks to Rebecca Castro and Drew Burrows. Please download the podcast. Subscribe. Socially distance. Be safe. We are thinking about you.
Kara Swisher · 36:47
Yes.
Scott Galloway · 36:47
America has faced much bigger foes than this, and we have overcome them.
Kara Swisher · 36:51
Winston Churchill. I'm gonna read us out with a quote. I'm gonna read us with a quote by Libby. Things turn out best for the people who make the best out of the way things turn out.
Scott Galloway · 37:03
Go on.
Kara Swisher · 37:04
That is a deep
Scott Galloway · 37:06
see you... When will we see? We'll see everybody on Tuesday or we'll hear from them or they'll hear from us for a breakdown of all things tech and business. Have a great weekend, Kara.
[Ad break]
Scott Galloway · 38:08
See store online
[Ad break]
